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Cloud Firestore Quickstart

August 2019

Scenario based unmoderated remote usability tests on 30 intermediate and advanced web app developers to identify quantitative usability issues with the existing Cloud Firestore Quickstart guide.


ML Kit & Base API Discoverability

July 2019

Scenario-based concurrent think aloud usability tests with 15 external participants via to evaluate the onboarding journey when using Firebase ML Kit.


SCBN Internal Support Persona Research

July 2020

Created two personas to inform design across the SCBN offering space. Personas were created via Jobs-To-Be-Done framed persona research user interviews with 10 internal support participants.

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