Cloud Firestore Quickstart
Scenario based unmoderated remote usability tests on 30 intermediate and advanced web app developers to identify quantitative usability issues with the existing Cloud Firestore Quickstart guide.
ML Kit & Base API Discoverability
Scenario-based concurrent think aloud usability tests with 15 external participants via UserTesting.com to evaluate the onboarding journey when using Firebase ML Kit.
SCBN Internal Support Persona Research
Created two personas to inform design across the SCBN offering space. Personas were created via Jobs-To-Be-Done framed persona research user interviews with 10 internal support participants.